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CRP Course Descriptions
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Recognition Professionals International is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.



Recognition Fundamentals

The purpose of this discussion and materials is to provide you with a framework and tools to use for strategic recognition planning and measurement. This content was developed to create a common language in an organization. When taught on-site, specific action plans can be developed during the completion of the content. These methodologies are supported by the Recognition Professionals International (RPI) and are exhibited through several Best Practices examples.

Cost for Members: FREE (Practitioner Premium Individual/Team members, Business partners and Business partner contacts)
Cost for Non Members: $95 online (Non members and Basic members)
For upcoming onsite events, visit our Learning Opportunities page!

Main Area of Focus

Introduction and Setting the Stage 4

  • By the end of this course, you should be able to:
    • Recognize the RPI Seven Best Practice Standards®.
    • Develop strategies for both new programs and performance improvement in any current programs.
    • Use the tools and methodologies provided in the class for positive recognition program results throughout the business unit.

Standard #1 – Recognition Strategy 9

  • After this module you should be able to:
    • Link Recognition Strategy to organizational vision, mission, and values.
    • List five key components of Recognition Strategy.
    • Name the three recognition dimensions.
    • Identify additional procedures for your own recognition programs.

Standard #2 – Management Responsibilities 15

  • After this module you should be able to:
    • Name the five Management Responsibility behaviors associated with the acronym SIRAR and link to the five key actions.
    • Identify key team responsibilities and benefits.

Standard #3 – Measurement 23

  • After this module you should be able to:
    • Identify where in the RPI Model measurement takes place.
    • Distinguish the difference between quantitative and qualitative measurement.

Standard #4 – Communications 29

  • After this module you should be able to:
    • Identify four basic components in a plan.
    • Identify additional communication resources.
    • Consider branding your recognition strategy.

Standard #5 – Training 33

  • After this module you should be able to:
    • Name the preferred training method for managerial training.
    • Recognize potential training content from the material.
    • Following this session, you will be able to incorporate at least three action items from this Recognition Training section into your own action planning.

Standard #6 – Events & Celebrations 37

  • After this module you should be able to:
    • Compare qualities of large and small events.
    • Identify audiences and components that contribute to successful events.
    • Incorporate at least two key actions into any successful presentation.

Standard #7 – Program Change & Flexibility

  • After this module you should be able to:
    • Define how to plan change into your recognition programs.
    • Name two potential change drivers.

 

 

CRP I – Structuring Recognition Systems

Participants will receive a foundational understanding of recognition-related definitions, will learn why recognition is important, and will be introduced to survey trend data. SRPS encompasses the seven RPI Best Practice standards, which are as follows: Recognition Strategy, Management Responsibility, Recognition Program Measurement, Communication Plan, Recognition Training, Recognition Events and Celebrations, Program Change and Flexibility.

Relevant activities and real world examples combine with instructor expertise, the latest research, and established theory to introduce course participants to the methodologies and tools that support these standards. Participants will be asked to complete a pre-session survey, which ranks their own organizations on the RPI Best Practice Standards. Even non-CRP candidates will benefit from this course, since it provides a framework for building successful recognition systems, shows participants how to measure system success, and how to make adjustments. This course includes pre-work: pre- session survey.

Cost for Members: $500 online (paid org., indv., biz partner)
Cost for Non Members: $700 online (non, subscribers, basic)
For upcoming onsite events, visit our Learning Opportunities page!

Main Areas of Focus

Introduction and Setting the Stage

  • By the end of this course, you should be able to:
    • List and describe the seven RPI Best Practice Standards®.
    • Distinguish the difference between recognition, award, reward, and incentive.
    • Name general components relating to each of the seven RPI Best Practice Standards®.
    • Develop strategies for both new programs and performance improvement in any current programs.
    • Use the tools and methodologies provided in the course for positive recognition program results which include being able to:
      • Incorporate at least three action items from the combined seven RPI Best Practice  Standards®  into your own Recognition action plan or a client’s Recognition action plan.
      • Align recognition strategies to business/organization objectives.

Recognition Strategy

  • After this module you should be able to:
    • Link Recognition Strategy to organizational vision, mission, and values.
    • List five key components to Recognition Strategy
    • Name the three recognition dimensions.
    • Identify additional procedures for your own recognition programs.
    • Define a possible recognition objective.
    • Incorporate at least three action items from Recognition Strategy or the Best Practice Case Study into your own action planning or that for a client.

Management Responsibility

  • After this module, you should be able to:
    • Distinguish between the responsibilities for senior management and line managers.
    • Name the five Management Responsibility behaviors association with the acronym SIRAR
    • Identify three actions that help reinforce recognition accountability.
    • Incorporate at least three action items to support the Management Responsibility standard in your organization or that of a client.

Recognition Program Measurement

  • After this module, you should be able to:
    • Identify potential measurements for specific recognition strategies.
    • Distinguish between quantitative and qualitative measurements.
    • Incorporate at least three action items from the Recognition Program Measurement or the Best Practice White Paper into your own action planning.

Communications Plan

  • After this module, you should be able to:
    • List the four key communication components, and define them for each of the communications in your own plan or that of a client.
    • Describe internal branding and how it can benefit a recognition program.
    • Identify several methods and internal resources you might use to communicate your message.
    • Incorporate at least three action items into your own action planning.

Recognition Training

  • After this module, you should be able to:
    • Describe each of the five components of the ADDIE model.
    • Identify potential recognition- related learning objectives, audiences, messages, and training platforms.
    • Recognize potential training content from the case studies and materials.
    • Incorporate at least three action items from this Recognition Training module or the case study into your own action planning for your organization or for your client.

Recognition Events and Celebrations

  • After this module, you should be able to:
    • Identify audiences and stake- holders, and components that contribute to successful events.
    • Incorporate at least three action items into your own action planning, or your client’s.

Change and Flexibility 81

  • After this module, you should be able to:
    • Define how to plan change into your recognition programs.
    • Incorporate at least three action items into your own action planning.

 

 

CRP II – Creating a Recognition Culture

Creating a Recognition Culture focuses on the underpinning theories of motivation and appreciation, cultural consideration, landscape of the industry and recognition systems and trends. Participants gain exposure to roles of recognition, engagement linkage, regulatory things to know, and the ABC’s of motivational theory. Participants also become familiar with corporate culture definitions, components, and theory, recognition system methodology, embedding recognition, and current trends including gamification and social recognition.

Cost for Members: $500 online (paid org., indv., biz partner)
Cost for Non Members: $700 online (non, subscribers, basic)
For upcoming onsite events, visit our Learning Opportunities page!

Main Areas of Focus

Setting the Stage

  • When you finish this course, you will be able to:
    • Describe the recognition industry landscape
    • Identify key motivational theories
    • Name the three parts of the ABC Model
    • Define key cultural components
    • Identify key recognition systems & trends

Landscape of the Recognition Industry

  • After this module, you should be able to:
    • Describe the key components about the evolution of engagement
    • Identify the recognition timeline
    • Name three recognition/ engagement models

Motivational Theory

  • After this module, you should be able to:
    • Describe how the brain works related to motivation
    • Name at least three primary motivational theories
    • Write the concepts of the ABC Model
    • Describe emerging motivational theory

Cultural Considerations

  • After this module, you should be able to:
    • Identify three culture theories.
    • Define values and behaviors linked to the various cultural models.
    • Define culture.
    • Identify organizational culture.
    • Identify leaders’ behavior to embed culture.

Recognition Systems & Trends

  • After this module, you should be able to:
    • Define a system
    • Distinguish between a recognition program and a system
    • Identify system perspectives
    • Identify five potential areas to embed your recognition system
    • Name three ways technology can make your system work easier and more effectively

 

 

CRP III – Building a Recognition Blueprint

Baseline assessment tools, alignment between organizational strategy and recognition strategy, components of management responsibility, and common recognition measurements are all provided by this course. Participants will map their own current recognition practices and programs with a recognition-specific audit tool, assess the gaps, set goals to close the gaps through a strategic recognition plan, identify ways to ensure management responsibility, and set meaningful measurements. Participants will also gain exposure to several assessment tools, recent best practice case studies, and measurement tips.

Cost for Members: $500 online (paid org., indv., biz partner)
Cost for Non Members: $700 online (non, subscribers, basic)
For upcoming onsite events, visit our Learning Opportunities page!

Main Areas of Focus

Setting the Stage

  • When you finish this course, you will be able to:
    • Assess your organization’s current recognition initiatives.
    • Identify baseline measurements.
    • Find the gaps.
    • Align recognition strategies to business objectives and desired behaviors.
    • Plan the future of your organization’s recognition strategies.
    • Identify goals to support a strategic recognition plan.

Assessment

  • After this module, you should be able to:
    • Align your recognition programs to organizational goals and culture.
    • Conduct an initial current state recognition inventory/audit.
    • Name the four quadrants of a SWOT analysis.
    • Identify a preferred benchmarking strategy.
    • Describe the benefits of surveys and focus groups.

Strategy

  • After this module, you should be able to:
    • Recognize the five parts to recognition strategy.
    • Select 3 key ideas from the case studies
    • Describe the strategic differences between the 3 dimensions.
    • Identify at least 2 new procedures and objectives.

Management Responsibility

  • After this module, you should be able to:
    • Explain the two major components for successful management responsibility.
    • Match the SIRAR acronym pieces with the two components.
    • Write at least two successful examples of either how to gain management support or ways organizations have demonstrated this Standard.

Measurement

  • After this module, you should be able to:
    • Name Kirkpatrick’s evaluation levels.
    • Select baseline measurements.
    • Make a plan to track your efforts / programs.

 

 

CRP IV – Designing and Implementing Recognition Programs

Designing and Implementing Recognition Programs brings all the information together from the first three courses and covers designing the recognition program, evaluating progress made toward the goals and making needed changes. Participants gain exposure to program design in the areas of: organizational structure, demographics, three levels of recognition, generations, communications, training, outsourcing considerations, negotiation, challenges of multi-site recognition implementation, and event and celebration planning. Participants also become familiar with the natural life-cycle stages of recognition programs, program evaluation, and change strategies to apply for any redesign.

Cost for Members: $500 online (paid org., indv., biz partner)
Cost for Non Members: $700 online (non, subscribers, basic)
For upcoming onsite events, visit our Learning Opportunities page!

Main Areas of Focus

Setting the Stage

  • When you finish this course, you will be able to:
    • Identify criteria for making outsourcing decisions.
    • Include appropriate program elements into your program design.
    • Define a framework for day- to-day, informal and formal nomination and selection.
    • Include program life cycle planning into program design.
    • List key success factors for successful events and celebrations.
    • Develop a communication plan for designated stakeholders.
    • Create a training plan which may stand alone or be incorporated into other training opportunities.
    • Review the recognition program for ongoing updates or redesign.

Outsourcing

  • After this module, you should be able to:
    • Identify criteria for making outsourcing decisions.
    • Define RFI and RFP.
    • Develop selection criteria for providers.
    • Review provider terminology.
    • Review how to work with providers in contract administration and customer support.

Progress Design

  • After this module, you should be able to:
    • Review recognition program elements.
    • Outline general roles and responsibilities.
    • Identify documentation needs.
    • Explore organization demographics.
    • Describe organization structure.
    • Identify guidelines, processes and metrics for the three levels of recognition.
    • Determine generational differences.
    • Review the program life cycle.

Communications

  • After this module, you should be able to:
    • Create a program branding checklist.
    • Share marketing tips.
    • Identify media selection.
    • Determine what type(s) of social media to use.
    • Develop format for communication plan.
    • Identify measures for communications.

Training

  • After this module, you should be able to:
    • Review 7 learning styles.
    • Identify instructional design steps.
    • Develop a training plan.
    • Identify areas to embed training.
    • Identify training measurements.

Events & Celebrations 73

  • After this module, you should be able to:
    • Review guidelines for events.
    • Incorporate ideas on how to make events memorable.
    • Review timeline.
    • Develop measures.
    • Determine post-event evaluation.

Change & Flexibility 81

  • After this module, you should be able to:
    • Define assessment tools and frequency.
    • Review life cycle.
    • Introduce change components.
    • Build change and flexibility into your programs.