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2010 Annual Conference - Agenda
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Annual Conference 2010 Agenda

A downloadable agenda is available HERE.

Saturday, April 24

  8:30 - 9:00 a.m. Breakfast
  9:00 a.m. - 5:00 p.m. Pre-Conference Education
CRP II: Strategic Planning and Measurement

Sunday, April 25

  8:30 - 9:00 a.m. Breakfast
  9:00 a.m. - 5:00 p.m. Pre-Conference Education
CRP III: Recognition Management and Maintenance
  12:00 - 5:30 p.m. Registration
  5:00 - 5:30 p.m. Newcomers Reception
  5:30 - 6:00 p.m. Opening Welcome
  6:00 - 7:00 p.m. General Session: The Best Never Rest – Reaching New Heights in Employee Recognition for Delta Air Lines, Inc.
Kimberly Smithson-Abel, Diamond H Recognition and Stephanie Merchiore, Delta Air Lines, Inc.
  7:15 - 9:00 p.m. Exhibit Hall & Opening Reception

Monday, April 26

  7:30 - 8:45 a.m. Breakfast
  9:00 - 9:15 a.m. Welcome/Housekeeping
  9:15 - 10:15 a.m. General Session
Christine Duffy, President & CEO, Maritz Travel
  10:15 - 11:30 a.m. Exhibit Hall and Refreshments
  10:30 - 11:30 a.m. CRP Course Test Re-Take Opportunity 1
  11:45 a.m. - 12:45 p.m. President's Lunch
  1:00 - 2:00 p.m.

Concurrent Workshops

  • You're Spending our $'s on What?
    - Sarah Wuertz, CRP, Arizona Department of Transporation and Barbara Ruddy, CRP, Recognition Management Institute
  • Employee Engagement: How to Leverage Next Generation Communication Strategies to Build Happier, Smarter, More Productive Teams
    - Jim Cavanaugh, TBA Global
  • Reinforcing that People Count: A Case Study of a Recognition Program that Works
    - Ann Foley, Metlife Auto & Home
  • In the Pits, to the Next Degree...It's All About Leadership!
    - Jeff Hughes, CRP, United Airlines
  2:00 - 2:15 p.m. Break/Beverages
  2:15 - 3:15 p.m. General Session
Arne Carlson, Former Governor of Minnesota
  3:15 - 3:30 p.m. Break/Beverages
  3:30 - 4:30 p.m.

Concurrent Workshops

  • Social Media's Increasing Influence
    - Brian Rhea, CRP, and Gene Park, The Miller Company
  • Engagement is the New Competitive Advantage (How to Measure Engagement and Improvement Strategies)
    - Diana Arbutina, Carlson Marketing
  • Recognition, A Powerful Underutilized Tool for Strategy Execution—Leveraging your existing programs to build corporate capabilities
    - Carol Pletcher, Pletcher, Inc.
  • Finally, We Have Our Recognition Program in Place! ... What Do You Mean We Aren't Done Yet?
    - Amy Hurley, LSW, CRP, Ohio State University Medical Center
  5:00 - 6:00 p.m. Informal CRP Graduate/Candidate Gathering
  Evening Free Night

Tuesday, April 27

  7:30 - 8:45 a.m. Breakfast
  9:00 - 9:15 a.m. Welcome/Housekeeping
  9:15 - 10:15 a.m. General Session
Jack Phillips, Ph.D., Chairman, ROI Institute
  10:15 - 10:30 a.m. Break/Beverages
  10:30 - 11:30 a.m.

Concurrent Workshops

  • The Value of Strategic Design in Enterprise-Wide Employee Recognition Programs
    - Steve Baniecki, Lisa Herwers, Jada Sudbeck, and Lisa Oster, Hallmark Insights
  • Global Employee Engagement: Clearing the Fog
    - Stephen Humphreys, Grass Roots America
  • Valid Research Methods for Evaluating Recognition Programs
    - David Cherrington, Brigham Young University
  • Make or Break - The Critical Importance of Frontline Management Recognition Programs
    - Kimberly Smithson-Abel, and Theresa Harkins, CRP, Diamond H Recognition
  11:45 a.m. - 12:45 p.m. CRP Graduate Recognition
  1:00 - 2:30 p.m. World Cafe Discussion: Plan to participate in this new interactive discussion as we review, comment and ask questions about RPI's Seven Best Practice Standards in small group sessions geared toward quality interaction on this important issue.
  2:30 - 4:00 p.m. Roundtable Discussion/Networking
  4:00 - 5:00 p.m. CRP Course Test Re-Take Opportunity 2
  5:00 - 6:15 p.m. Cocktail Reception & Auction
  6:30 - 8:30 p.m. Dinner & Awards Gala
  8:30 - 10:00 p.m. Networking Opportunity

Wednesday, April 28

  7:30 - 8:45 a.m. Breakfast
  9:00 - 9:15 a.m. Welcome/Housekeeping
  9:15 - 10:15 a.m. Leadership and The Power of Acknowledgment: Judith W. Umlas, Author, The Power of Acknowledgment
  10:15 - 10:30 a.m. Conference Wrap-Up
  10:45 a.m. - 6:30 p.m. Post-Conference Education
CRP IV: Applying Recognition Systems
  10:45 a.m. - 6:00 p.m. Proving the Value of Recognition: Jack Phillips

Thursday, April 29

  8:00 - 8:30 a.m. Breakfast
  8:30 a.m. - 5:30 p.m. Proving the Value of Recognition: Jack Phillips

2010 Annual Conference

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