2018 RPI Annual Conference


Go to: Monday | Tuesday | Wednesday

Sunday, April 29

7:30am - 6:00pm
Symphony Ballroom Foyer

Registration Desk Open

8:00am – 6:00pm

CRP II: Creating a Recognition Culture
Rita Maehling, CRP, Achieve Consulting

8:00am – 5:00pm

RPI Board Strategic Planning Meeting (invitation only)

3:45pm – 5:45pm

Recognition Fundamentals
Barbara RuddCRP, Department of Economic Securities

6:00pm – 7:30pm
Symphony Ballroom Foyer

Welcome Reception

Go to: Sunday | Tuesday | Wednesday

Monday, April 30

7:30am - 5:30pm
Symphony Ballroom Foyer

Registration Desk Open 

8:00am – 9:00am
Symphony III

Breakfast and Mug-of-Motivation
with Jason Thomson, CRP, Creative Mercenary  

9:00am – 9:15am
Symphony III

Conference Welcome

9:15 - 10:00am
Symphony III

Plenary: A Modern Framework for Building an Engaging Culture
by David Sturt, O.C. Tanner Company

10:00 - 10:45am
Symphony III

World at Work Panel Presentation
by Alicia Jenkins and Lindsay Strack

10:45 - 11:15am
Symphony Ballroom Foyer

Networking Break with Exhibitors

11:15am – 12:00pm

Breakout Session A-Series

A1. Measuring the Value of Employee RecognitionSymphony II
Jeffrey Fina, HALO Recognition

A2. 2017 BAE Systems Best Practices Winner Case StudySymphony III
Dan Stern, BAE Systems

A3. Optimizing Employee Engagement while Aligning Company CultureLyric
Tim Miller, Augeo Marketing, Inc.

A4. Transforming Engagement through Effective Recognition Program Design using RPI Best Practice StandardsSymphony I
Tonda Ferguson, CRP, Southwest Airlines; Ashlee Green, CRP, Verizon Wireless; David Klein, Carnival Cruise Line; Carl Anderson, Delta Air Lines; Theresa Harkins, CRP, Inspirus, LLC

12:00pm – 12:15pm
Symphony Ballroom Foyer


12:15pm – 1:30pm
Symphony III

RPI Awards Luncheon

1:30 - 1:45pm
Symphony Ballroom Foyer


1:45 - 2:45pm

Breakout Session B-Series

B1. What does Recognition have to do with Workplace Health and Safety? — Symphony I
Theresa Harkins, CRP, Inspirus, LLC; Gail Rawlinson, Alberta Health Services; Barbara Ruddy, CRP, Department of Economic Securities; Roy Saunderson, Vistance Institute

B2. The Engagement Potential IndexTM: A New Industry Standard Measure for Culture and Engagement Lyric
Chris Dornfeld, CRP, Maritz Motivation Solutions

B3. Maximizing the Impact of Recognition Through Effective Implementation TechniquesSymphony II
Karen Gray, O.C. Tanner Company

2:45 - 3:00pm
Symphony Ballroom Foyer


3:00 - 4:00pm

Breakout Session C-Series

C1. Improving the Vendor Selection Process Symphony I
Dr. Bob Nelson, Nelson Motivation Inc.

C2. Measurement and Reporting in the Employee Recognition Function at the University of Calgary Lyric
Iryna Leonova, CRP, The University of Calgary, Elena Rhodes, The University of Calgary

C3. Linking Rewards and Recognition with Engagement to Improve Employee Well-being Symphony II
Theresa Harkins, CRP, Inspirus, LLC

4:00 - 5:30pm
Symphony Ballroom Foyer

Exhibit Showcase Reception

7:00 - 9:30pm
Offsite at Wild Horse

Special Wild Horse Reception
Transportation to/from the event is at the individual’s expense (estimated Uber/Lyft fare: $6-$8)

Go to: Sunday | Monday | Wednesday

Tuesday, May 1

7:30am – 4:00pm
Symphony Ballroom Foyer

Registration Desk Open 

8:00am – 9:00am
Symphony III

Breakfast and Mug-of-Motivation
with Jason Thomson, CRP, Creative Mercenary  

9:00am –10:00am
Symphony III

Plenary: The Best Team Wins. The New Science of High Performance
by Chester Elton, The Culture Works

10:00 – 11:00am
Symphony III

Plenary Presentations
by Kimberly Huffman, Dollar General and Dennis Borchers, Tractor Supply Co.

11:00 – 11:30am
Symphony Ballroom Foyer

Networking Break with Exhibitors

11:30am – 12:15pm

Breakout Session D-Series

D1. Two-year Anniversary: MIT Recognition and Strategic Talent Management Lyric
Cori Champagne, MIT

D2. A Roadmap to Recognition: Case Study in Biltmore Rewards Symphony II
James Robinson-Long, Biltmore Estate & Jeff Ross, CPA, CRP, C.A. Short Company

D3. Health Care Panel Symphony I
Amy J. Hurley, CRP, Ohio State University – Wexner Medical Center; Susie Lyons, Vanderbilt University Medical Center; Melissa Minkow, St. Joseph's Healthcare System

12:15pm – 12:30pm
Symphony Ballroom Foyer


12:30pm – 2:00pm
Symphony III

RPI Awards Luncheon & Special Presentation
by Royal Bank of Canada, 2017 Best Practice Award Winner

2:00 – 2:15pm
Symphony Ballroom Foyer


2:15 – 3:15pm

Breakout Session E-Series

E1. Rock, Roll & Reinforce: How Music Makes Recognition MemorableLyric
Dee Hansford, CRP, Dee Hansford Consulting

E2. From Best Practices to Next PracticesSymphony II
Roy Saunderson, CRP, Vistance Institute

E3. Overcoming the Most Common Obstacles to Building a Culture of AppreciationSymphony I
Dr. Paul White, Appreciation at Work

3:15 – 3:30pm
Symphony Ballroom Foyer


3:30 – 4:30pm
Symphony III

Ted-Style Talks
with Dr. Bob Nelson, Nelson Motivation, Inc. and Dr. Paul White, Appreciation at Work

4:30 – 6:00pm
Symphony Foyer

Closing Reception

Go to: Sunday | Monday | Tuesday

Wednesday, May 2

8:00am – 6:00pm

CRP III: Building a Recognition Blueprint
Scott Russell, CRP, C.A. Short Company