RPI Webinar: Highlights from Blueprint (CRP)
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When: 12:00 PM CDT
Where: Online

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Highlights from Blueprint (CRP)

Session Description

If you are curious about the Certified Recognition Professional (CRP®) process, attend this informative webinar which offers an overview of the Building a Recognition Blueprint course.  Join Dee Hansford, CRP as she introduces you to the key elements of the course:  assessments, strategy, management responsibility and measurement.  You’ll learn how about the Recognition Strategy Model and how each aspect of the RPI Planning Phase contributes to the successful implementation of the Best Practice Standards®.

Learning Objectives

  • Understand the importance of initial assessment and identify various assessment tools that can be used throughout the RPI Planning Phases.
  • Describe the five key components of management responsibility.
  • Introduce various measurement methodologies including quantitative versus qualitative, evaluation levels and SMART goals.


Dee Hansford, Dee Hansford Consulting (RPI Education Sponsored Session)

As a former manager of Walt Disney World's Cast Communications and Cast Recognition departments, Dee Hansford understands the leader's perspective. As an internal coach, consultant and facilitator, she led the design and implementation of Walt Disney World's first global recognition program, Partners in Excellence. The task involved coaching over 6,000 leaders in recognition/communication skills. Participation in the program increased 76% in one year while cast satisfaction ratings of local day-to-day recognition increased 15%. Shortly after forming Dee Hansford Consulting, Dee was hired to help California Public Employees Retirement System (CalPERS) create a recognition-based culture to support their strategic business objectives. CalPERS' employee and customer satisfaction scores have risen dramatically, productivity and teamwork have been enhanced and CalPERS is considered a "destination" employer, receiving the Recognition Professional International’s Best Program Award for 2002. California State Teachers’ Retirement System (CalSTRS) employed Dee as a consultant to design their recognition infrastructure, which received the RPI “Best Overall Program” Award in 2012. Dee openly shares her recognition know-how by contributing to the continued evolution of CRP and Recognition Fundamentals (RF) curriculum. She is a founding RPI board member and co-chairs the Learning Action Team.


Free for RPI members, $25 for nonmembers. Join as a Basic RPI member for free and the webinar is free!

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