Standard 3 of RPI's 7 Best Practice Standards®, Program Measurement, evaluates the effectiveness of its formal and informal programs using measures that are statistically reliable and valid and substantive in nature. Ideally, the organization should have data that evaluates how well its programs are implemented and their impact on attitudes and productivity. Historical data that demonstrate effectiveness should be presented for a minimum period of at least one year. The following guidelines will help ensure effective program measurement standards.
- Select measures for the Recogintion Program Objectives and frequency for collection?
- Establish a baseline assessment to determine the
current state of the Recognition Program?
- Ensure there is a balance of quantitative and
- Identify benchmarking sources from internal
departments, external organizations and RPI Best
- Use the measurements to determine the
effectiveness of the recognition program?
- Each program objective has at least one measure with a plan on how to collect the data.
- Before beginning the recognition program, baseline assessments are taken to determine where the measurements begin.
- When selecting the measures for the objectives, it is important to ensure there is a balance of quantitative measures to provide objective data and qualitative measures to understand social issues.
- Develop types of data to be collected from benchmarking, where it will be collected and how/who will collect it. Strive to capture data that can be directly compared to your data.
- On a regular basis, the measurements are used as part of the program review. A summary report is prepared and presented both to leaders and employees.
Read more about RPI's 7 Best Practice Standards® here: https:// www.recognition.org/page/ best_practice