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Recognition in The Real World
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5 Communication Plan Components

Posted By Administration, Thursday, August 22, 2019
Updated: Wednesday, August 21, 2019

Standard 4 of RPI's Best Practices® is the Recognition Program Communication Plan, which aids in the presentation of the organizations recognition program. The organization should establish and maintain a strategic communication plan that communicates all aspects of the recognition strategy, including program objectives, recognition processes, events, celebrations, tools, and a contact person. The following components can be used develop your organizations communication plan.

Does your recognition communication plan:

  1. Develop a message related to each of the Recognition Program components?

  2. Identify the audience for each of the messages?

  3. Designate the communication method for each message?

  4. Assign who is responsible for delivering the message and frequency of message?

  5. Include measures to determine how well the message was delivered and understood?

Tips

  1. Specific messages are developed to promote recognition activities.
  2. Target audiences are identified for each of the messages.
  3. Each target audience has a communication method(s) identified that is accessible for those persons.
  4. Leaders have specific messages assigned. Additional persons also are identified to deliver messages to specific target audiences.
  5. Part of the communication plan includes measurements to determine if the messages were delivered and if the messages were understood. Review of these measurements by the leadership determine what additional communication may be necessary and by what method and messenger.

Read more about RPI's 7 Best Practice Standards® here: https:// www.recognition.org/page/ best_practice

Tags:  Communication strategy  Recognition Program Communication Plan  recognition strategy 

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Peer to Peer Recognition Leads to Changing Behaviors and Builds Engagement

Posted By Sue Yoemans, Tuesday, September 18, 2018

By Susan Hall, CRP, Corporate Engagement and Community Development, Gateway Mortgage Group LLC

Susan Hall

Showing appreciation in the work place isn’t just for management to their employees. It’s important to recognize fellow co-workers who you feel go out of their way to help you or even observe helping others in some way.  Recognizing your co-workers sets the scene for building a culture of appreciation in the work place. It allows others to see how work life can be at your company.  A thank you note can go a long way as we know and why not share great things! It can become infectious. It builds confidence and engagement. Peer to Peer Recognition is one way your company can tell its story when it comes to creating a positive environment and strengthening culture.

4 Ideas to Start Peer to Peer Recognition Today:

  1. Shout out boards
    Shout Out Board Shout Out Board Comment
    This is an informal program that we have created and we have one on every floor in our building. Once the boards are full, we do a random drawing and give away movie tickets. Although we do not promote the prize, it is fun to do a random drawing and the employees do not expect it. We created note cards with thank you phrases on card stock and change them out when we run out. We even created a fun video to announce the program, the winners and read the cards out loud. We want our employees to hear what we are saying about each other.

    Here is our latest shout out board (youtube)

  2. Spot Light Award
    This is a formal peer to peer nomination form. This could be an employee who changed the way we do business by improving innovation and efficiency.
  3. Kudo (Candy) Grams
    Remember these from middle or high school? We sell candy grams twice a year. We deliver these with a granola bar or healthier treat with notes from peers. The money we collect goes towards our adopt-a-school or a nonprofit the company has a relationship with.
  4. Get to know me scavenger hunt
    We like to celebrate Customer Service week with a “Get to Know Me Scavenger Hunt.” We ask questions that support our employees’ interests. They share their findings at our huddles. You think it’s not recognition, but when you read out loud that a fellow employee wrote a bestselling novel or speaks three languages, you’re recognizing not only their accomplishments but sharing their story. Why always make it work related? Have fun with this, it can open doors to skill sets, add value to your team and helps others appreciate what they can bring to a team. Employees want to share their interests.

When peer to peer recognition is acknowledged, it just gives me the chills thinking about how simple it can be. Peer to Peer recognition leads to changing behaviors and builds engagement in our company! Ultimately changing how we work and improving our culture.

Learn more about RPI’s 7 Best Practice

Tags:  Recognition Events and Celebrations  Recognition Program Communication Plan  Recognition Strategy 

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