RPI developed their 7 RPI Best Practice Standards® based on expert knowledge, academic literature and a wealth of experience in growing and developing successful recognition programs. Standard 1 is Recognition Strategy and Standard 2 is management responsibility. These two standards are especially important to consider when developing your strategy for recognition. Below is how you can craft a recognition questionnaire to ensure that you are recognizing employees the way they prefer.
Scott Russell, Director of Engagement Strategies at C.A. Short Company and Executive Vice President of RPI discussed the importance of tailoring your recognition strategy to each employee in the Essential Recognition Leaders for webinar. He suggested that one great way to do this is through a recognition questionnaire.
What is an employee recognition questionnaire?
Texas A&M University published their recognition questionnaire and stated that their purpose for the form is to “assist supervisors and managers with their employee recognition efforts.” Essentially, the goal of the form is to gather your employees’ preferences on how they like to be recognized.
Why are they helpful?
Having your employees fill out a form with foods/drinks/activities they like and how they like to be recognized means that you gather that information quickly, as figuring out these preferences through conversation would take a significant amount of time. You can then keep this information on file and refer back to it whenever you need. These forms may also be a form of recognition on their own- allowing your employees to feel cared for and heard.
What to include:
1) Important dates/anniversaries. Make sure that there are sections of the questionnaire for their work anniversary, marriage anniversary, birthday or any other important dates they want you to know about. Celebrate these days with them.
2) What they enjoy being recognized for. Maybe one employee has a hard time participating in team projects and would like to be recognized for working with others. Every employee is proud of different aspects of their work. Make sure you celebrate with them when they accomplish something that challenges them.
3) How they like to be recognized. Some employees love being recognized in front of the whole team, while other more introverted employees may not enjoy this as much. For rewards, some may value opportunities such as face time with a manager or paid time off. Make sure that you take the time to recognize each employee how they like being recognized to show that you care that much more.
4) Favorites. This is the fun part. Make sure to collect employees’ favorite snack, candy, restaurant, flower, store, dessert, sports team, etc. Having this information on file for each employee will make recognizing them much more fun and personal.
5) Allergies/restrictions. Bringing in a team lunch from a local barbecue place is not fun for the employee who does not eat meat. If you have the information available, you can make sure that a group reward is equally fun for everyone.
6) Additional comments. Of course, leaving an empty space for additional comments allows employees to voice thoughts and ideas.
7) Recognition log. Put in a log on the back of the document or keep it separately so you can keep track of who has been recognized and when.
Using your employees’ answers:
Once you have collected the questionnaires, take the time to look through them on your own or with your recognition team. Consider planning out when you will recognize certain employees and any supplies you will need for that event/employee. Come up with a short-list of restaurants that suit everyone that can be catered.
To learn more about RPI’s 7 Best Practices click here.
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To gain access to Essential Recognition for Leaders with Scott Russell and Theresa Harkins, click here.