We make thanks matter.

Standard 2 of RPI's 7 Best Practice Standards®, Management Responsibility, discusses the active role senior leaders and management should have in their recognition programs. The following five behaviors can be used to reflect on management responsibilities in your recognition program.

Management Responsibilities

Senior leaders and management actively endorse and are held accountable for
planning, supporting, reviewing, and participating in the recognition program.

Do your leaders support employee recognition with the following behaviors:

1. Define the overall recognition strategy (policies, procedures, and program objectives that reflect commitment to recognition?


2. Support the recognition program by communicating support to all employees, and is personally involved in the program?


3. Identify and provide adequate resources to manage and maintain the recognition program?


4. Make recognition part of performance reviews and meeting agendas?


5. Review the effectiveness of the recognition program?

Tips

1. Senior leaders define the recognition behaviors needed to advance the organization’s goals. There is agreement to what policies, procedures, and objectives are needed to improve the behaviors.
2. Senior leaders commit to deliver and reinforce any recognition messages, and personally actively support the recognition programs.
3. Senior leaders provide a budget appropriate for the needed recognition activities. These resources include financial as well as non-financial.
4. Senior leaders ensure the supporting recognition behaviors are incorporated into performance expectations. Recognition opportunities are consciously included into leadership and management agendas. All managers are held accountable for providing employees appreciation for their contributions.
5. Senior leaders review measurements for recognition programs to determine how effective they are in promoting those needed behaviors. They make decisions as to the what happens to current programs and recommendations for needed changes.

Read more about RPI's 7 Best Practice Standards® here: https:// www.recognition.org/page/ best_practice