Covid Winners: Online Subscription Gift Cards
We will track the evolution of new emerging gift card segments starting with Omni-channel merchants (Home Depot, Staples, Sears), then online platforms (Fandango, Hotels.com, SpaFinder), and now online subscription companies (Netflix, XBox, Dollar Shave Club) and analyze this new gifting phenomenon. Now, as you will learn, all online gift cards are NOT equal.
Mitch Brody, Blackhawk Network (Moderator); Nat Salvione, VP Partnerships, Tango Cards; Mark Smith, Sr. Rewards Director, One10 Marketing; Cindy Willis, Sr. Rewards Product Manager, Martiz Motivation Solutions; Holly Glowaty, EVP of Merchants, Prizeout
Managers - The Missing Piece of the Recognition Puzzle
The pandemic and a sudden shift to remote workers has shined a spotlight on the need for manager recognition training. But, training is only one dimension of engaging managers to recognize employees. Mangers are critical to a successful employee engagement initiative and need a combination of training, recognition tools, metrics, regular reinforcement and executive support to provide effective recognition programs. This session investigates how to tap managers, the missing piece of the recognition and engagement puzzle, to maximize your employee recognition initiatives.
Ric Neeley, CPIM, Hinda Incentives (Moderator), Mike Donnelly, CPIM, President, Hinda Incentives, Jeff Gelinas, President of Recognition & Engagement, Engage2Excel, Theresa Thomas, CPIM, Vice President, Strategic Solutions, Hinda Incentives
Group and Incentive Travel - Reimagining the Industry Post-Pandemic
As the world emerges post-pandemic, the travel industry will be very different over the next few years. For group and individual incentive travel, the differences pre/post pandemic may be even greater than the industry as a whole. Join our panel discussion where experts in group and individual incentive travel will share insights into how they are reimagining their offerings and what they see as quick wins and longer term options for companies looking to reward, engage and incentivize through group/individual incentive travel programs.
Todd Tomlin, Managing Director, Consummo Consulting (Moderator); Peter Friend, Founder and CEO, Global Hotel Card By Expedia; Nancy Alderman, Client Service Consultant, TSYS Loyalty
The Essential Elements of Recognition
In order for a recognition program to have the most impact, there are a few simple things that need to be included. These 5 Essential Elements of Recognition provide a framework in creating a strategic and successful recognition program that increases employee satisfaction and aligns with the organizational goals.
- Human Interaction
- Peer Recognition
- Useful & Desirable Awards
- Family Involvement
- Immediate Gratification
The 5 Essential Elements of Recognition play a huge role in building a culture of togetherness, support, and total recognition. Join our panel led session as we discuss these elements in detail and their impact on the recognition experience.
R. Scott Russell, CRP, VP of Engagement Strategies, C.A. Short Company & Past President of RPI (Moderator); Kevin Gergel, VP Sales, C.A. Short Company (Moderator); Jeff Ross, CRP, CEO/CFO, C.A. Short Company, Lauren Gagne, CRP, Director of Merchandising, C.A. Short Company, RPI Board Director, Latecia Pusha, CRP, HR Manager, SHRM-CP, Effingham Health System