Best Practice Best in Class - Standard 1: Recognition Strategy
Ohio State University Medical Center
Through a continuous cycle of Care, Research, and Teaching The Ohio State University Medical Center has become one of America’s best hospitals. And like any hospital, Ohio State faces a difficult challenge when it comes to recruiting the best and most talented people. Using a strategic plan that includes three pillars: Building a Talent Base, Developing Leaders, and Fostering Excellence, The Ohio State University Medical Center has met its recruitment challenge head on. Employee recognition is integrated directly within this strategic plan and is helping Ohio State to become the “workplace of choice” and it is building a “high performing culture”. Known as the Bravo Faculty and Staff Recognition Program, this hospital makes sure that all employees know that their extra efforts are appreciated. Bravo on the Spot, Bravo Values in Action, Bravo for Patient Satisfaction, Bravo for Years of Service, and Bravo for Excellence – this is a comprehensive recognition program that leads using day to day, informal and formal recognition.
Amy Hurley (right) and Sharon Schrock (middle) accepting their Best in Class Award from RPI's President Lisa Massiello (left).