Glossary of Terms
Recognition is an after-the-fact display of appreciation or acknowledgement of an individual's or team's desired behavior, effort, or business result that supports the organization's goals and values.
An item given to an individual or team in recognition of a specific accomplishment. (Typically non-cash)
A planned or spontaneous event in recognition of individual or team achievement.
An item given to an individual or team for meeting a goal. (Sometimes cash-based)
A contingent reward based on achievement of predetermined performance results within a specific time period.
RPI 7 Best Practice Standards:
- Standard 1. Recognition Strategy
- Standard 2. Management Responsibility
- Standard 3. Recognition Program Measurement
- Standard 4. Communication Plan
- Standard 5. Recognition Training
- Standard 6. Recognition Events and Celebrations
- Standard 7. Program Change and Flexibility
Day to Day Recognition encompasses a wide range of recognition that is frequent, ongoing, and informal. It may consist of Intangible Recognition, Awards, Celebrations or eligibility for Awards or Celebrations to recognize behaviors that support organizational goals and values. It may include thank you notes or forms that employees give to one another or verbal praise. All employees can participate in this recognition, supporting recognition up, down and across the organization.
Informal Recognition singles out individuals or teams for progress toward milestones, achieving goals or projects completed. Celebrations may include low cost mementos or refreshments as a way to celebrate achievements or outstanding positive behavior. It is less structured than Formal Recognition and reaches a larger percentage of the employee population.
Formal Recognition consists of a structured program with defined processes and criteria linked to organizational values and goals, a nomination and selection process, and an Awards ceremony where employees receive public recognition and are presented with awards in a formal setting. Generally speaking, it is an annual program and only a small percentage of employees are recognized.