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Recognition in The Real World
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Recognition in the real world.

Posted By R. Scott Russell, CRP, Friday, September 4, 2015

So I’m here in Austin, Texas…working on a project and enjoying the “hellish” temperatures. IT’S SO FREAKIN’ HOT HERE. As I travel around I’ve been asking questions about recognition in different industries and coming to the same conclusion. PEOPLE LIKE BEING RECOGNIZED. Sounds simple, doesn’t it? But that isn’t always the case.

My good friend Cambria Goldstein, who is currently with Groupon’s Breadcrumb Pro POS System, and I discussed this subject over some oysters and martini’s at Perla’s.

Cambria shared a story with me about her former employer and how she struggled to get recognized no matter what level of great her performance was. She stated that she managed college and career and outperformed her competition but she was working under a manager that simply didn’t know how or was not good at giving recognition. This was so demotivating to Cambria that she eventually began to search for new and improved employment.

Upon joining Breadcrumb, Cambria took to the new product with ease and within weeks was recognized by her current manager for a job well done. It meant so much to Cambria that she almost broke down crying in her manager’s office. This was simple day-to-day recognition but it meant so much when it had not been received before. She didn’t need an award or a trophy…just a “thanks” for giving her all and having her efforts noticed.

Lesson #2 – Don’t forget what we learn as kids. A simple “thank you” can change lives when delivered at the right moment. (Like when you have just finished 2 rounds of oysters in the half shell and 2 cucumber and mint martini’s recommended by the awesome wait staff.)

Tune in next time for my next adventure…WHO KNOWS WHERE I’LL BE

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